We would like your views on our proposals for Urgent Treatment Centre in Leeds

We’re holding events where you can learn more, ask questions and give us your feedback:
Friday 8 February 2019
10am-12pm and 1.30-3.30pm
Leeds Society for Deaf and Blind, St Mary’s Street, LS9 7DP

Urgent care is care that someone feels is needed on the same day but their illness or injury is not life-threatening. We want to hear your thoughts and views on our proposals to establish five urgent treatment centres in the city of Leeds.

(PLEASE NOTE THIS ENGAGEMENT DOES NOT START UNTIL MONDAY 21 JANUARY 2019)

Brief summary of the project

As your local clinical commissioning group (CCG), NHS Leeds CCG has made some proposals for urgent treatment centres for the citizens of Leeds and we want to hear your views about these proposals.

Over the last few years we have spoken to local people who have told us that it’s not always clear who would be best placed to help you, or a loved one, when you’re not feeling well or have been injured.

This is especially the case where you feel you need to be seen quite quickly but you know it’s not an emergency. We know that the way services are currently designed to help you in this situation – which we often call urgent care services – are not easy to understand.

Urgent care is care that someone feels is needed on the same day but their illness or injury is not life-threatening.

This could include anything from cuts, minor injuries, bites or stings through to mild fevers, vomiting and diarrhoea etc.

We feel that our proposals will help simplify the system for you when you have an urgent care need.

To help you understand more about our proposals we have developed the following:

• Our engagement document which provides you with a comprehensive overview of why we are proposing these changes as well as the survey questions which you can also answer online (please note this is a secure web-based survey)
• An easy read version of our engagement document
• An easy read guide providing a summary of our proposals and showing the ways you can feedback your views
• An easy read survey that can be completed online (please note this is a secure PDF document)
• We have also organised a number of events, you can find the details of these further below on this webpage
• To see recent updates on the engagement and events in the city visit: #UrgentCareLeeds

If you work for a community organisation and would like multiple copies of the survey documents or would like us to come along to any events please do get in touch. You can either email us Leedsccg.comms@nhs.net or call us on 0113 843 5470.

Who would we like to hear from?

We would very much like to hear from anyone who lives or works in Leeds as our urgent care services are designed to meet the needs of our diverse population as well as those visiting our city. It’s important that we hear from you whether you do so as a patient, a member of the public, a health and care professional or you may have a role representing the views of your local community.

What are we asking?

We want to hear your thoughts and views on our proposals to establish five urgent treatment centres in the city of Leeds. We want to know about how you currently access services when you have an urgent but not emergency care need, your views on our proposed sites and the opening hours for those urgent treatment centres which we refer to as ‘community-based’. We’d also very much welcome any other comments or suggestions you have that could help improve your experience of using urgent care services.

How can you give us your views?

We are using a survey to understand people’s views on this change. The survey is available in paper format as well as online (accessed from this webpage). In addition, we are working closely with Voluntary Action Leeds who will run some focus groups and one-to-one interviews with people across Leeds.

We have organised a number of events which we’d very much like you to attend if you can. These events will inclue a presentation followed by a question and answer session.

• 8 February 2019, 10am-12pm and 1.30-3.30pm, Leeds Society for Deaf and Blind, St Mary’s Street, Leeds LS9 7DP
• 25 February 2019, 1.30-3.30pm, Old Fire Station, Gipton Approach, Leeds LS9 6NL
• 4 March 2019, 10am-12pm and 1.30-3.30pm, Seacroft Recovery Hub, The Green, Leeds LS14 6JL
• 8 March 2019, 10.30am-12.30pm, New Wortley Community Centre, 40 Tong Rd, Leeds LS12 1LZ
• 13 March 2019, 10am-12pm, Carriageworks Theatre, 3 Millennium Square, Leeds LS2 3AD
• 22 March 2019, 10am-12pm and 1.30-3.30pm, Hamara Centre, Tempest Road, Leeds LS11 6RD

Book your place If you’d like to come along to one of the above events you can either register online at www.nhsleedsccg.eventbrite.co.uk or call us to book a place on 0113 843 5470

Drop-in events

In addition, a number of drop-in events will be held, including on evenings and weekends; these will be advertised on our social media channels – Facebook (NHS Leeds) and Twitter (@nhsleeds) and on this webpage.

At the drop-in sessions, you can turn up at any point and have a chat with our team, before you complete a survey or take a copy away.

Confirmed drop-in sessions:

• 2 February 2019, 1pm -4 pm, Kentmere Community Centre, Kentmere Avenue, Leeds, LS14 1BW
• 5 February 2019, 11am – 2pm, Leeds Society for Deaf and Blind, St Mary’s Street, Leeds LS9 7DP
• 13 February 2019, 10am – 2 pm, Lower Floor, Merrion House, Leeds, LS2 8PD
• 18 February 2019, 10am – 2pm, Seacroft Community Hub, Deacon House, 11 Seacroft Avenue, Leeds, LS14 6JD
• 27 February 2019, 10am – 2 pm, Reginald Centre, 263 Chapeltown Road, Leeds, LS7 3EX
• 3 March 2019, 7am – 12:30pm, Leeds/Bradford Airport Car Boot Sale, Greengate Farm, Leeds, LS18 5HY
• 12 March 2019, 4pm – 8pm, HEART Centre, Bennett Road, Headingley, Leeds, LS6 3HN
• 17 March 2019, 7am – 12:30pm, Wetherby Racecourse Car Boot Sale, Wetherby Racecourse, York Road, Wetherby, LS22 5EJ
• 26 March 2019, 10am – 3pm, Gledhow Wing, St. James’ Hospital, Leeds, LS9 7TF
• 28 March 2019, 10 – 3pm, Jubilee Wing, Leeds General Infirmary, Leeds, LS1 3EX
• 30 March 2019, 10am – 2pm, Event Space, Leeds Kirkgate Market, 34 Ludgate Hill, Leeds, LS2 7HY
• 4 April 2019, 10am – 2pm, Wharfdale Hospital, Newall Carr Road, Otley, Leeds, LS21 2LY
• 8 April 2019, 8am – 1pm, Pudsey Craft Market, 1 Market Place, Pudsey, Leeds, LS28 7BE

Complete the survey (available from Monday 21 January)

What did people tell us?

We will publish the results from the engagement on this page soon after the engagement closes.

What did we do?

We will publish the results from the engagement on this page soon after the engagement closes.

Urgent Treatment Centres – Proposal and Survey

Urgent Treatment Centres – Poster

Urgent Treatment Centres – Poster with event dates

Urgent Treatment Centres – Engagement Plan